What Was Recalled

Three models of Lennox Ductless Single-Zone or Multi-Zone heat pumps manufactured by Lennox Industries have been recalled. They sold about 1,650 defective units through Lennox independent dealers nationwide from January 2016 through November 2019 for between $8,700 and $15,550.

Why Was It Recalled

Internal electrical components can fail, allowing the units to overheat, posing a fire hazard. There have been two reports, both in Canada, of overheating.  One report included a small hole in the heat pump motor due to melting and one report of the fan blade and motor catching fire. Thankfully, no injuries have been reported.

How to Identify The Recalled Product

The model and serial numbers can be found on the nameplate on the side of the units and only the heat pumps with the corresponding model and serial numbers are included in the recall:

For additional information about this specific recall such as possible remedies, restitution, repairs, replacement, recourse, and manufacturer contact information you can follow this link to the United States Consumer Product Safety Commission website.