Carrier and Bryant Heat Pumps Recalled Due to Fire Hazard – October 2019

What Was Recalled

Carrier and Bryant 1.5-ton multi-zone, 4-ton multi-zone, and 4-ton single-zone ductless outdoor heat pump units manufactured by Carrier Corporation have been recalled. They sold about 5,350 defective units through Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.

Why Was It Recalled

The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard. There have been six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). Thankfully, no injuries have been reported.

How to Identify The Recalled Product

The model number and product number can be found on the nameplate/rating plate on the side of the units.

Brand	Product	Model Number	Product Number
Carrier	1.5-ton multi-zone	38MGQC18---3	38MGQC18---301--
Carrier	4-ton multi-zone	38MGQF48---3	38MGQF48---301--
Carrier	4-ton single-zone	38MBQB48---3	38MBQB48--301--
Bryant	1.5-ton multi-zone	538TEQ018RCMA	538TEQ018RCMAAAA
Bryant	4-ton multi-zone	538TEQ048RFMA	538TEQ048RFMAAAA
Bryant	4-ton single-zone	538REQ048RBMA	538REQ048RBMAAAA

For additional information about this specific recall such as possible remedies, restitution, repairs, replacement, recourse, and manufacturer contact information you can follow this link to the United States Consumer Product Safety Commission website.