Jenn-Air Wall Ovens Recalled by Whirlpool Due to Oven Rack Failure – July 2015

What Was Recalled

Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle manufactured by Whirlpool have been recalled. They sold about 33,000 defective units through Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.

Why Was It Recalled

The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers. Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back.

How to Identify The Recalled Product

The recalled ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3 JMW2 or JMW3 and a serial number beginning with a D or F. Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.

For additional information about this specific recall such as possible remedies, restitution, repairs, replacement, recourse, and manufacturer contact information you can follow this link to the United States Consumer Product Safety Commission website.